Legal — Document ID: AN-LEGAL-TOU-003
Ariana Nexus, LLC
Version: 1.1 | Effective Date: March 22, 2026 | Last Revised: March 22, 2026
Reviewed By: CEO & Compliance Team | Classification: Public | Next Review: March 22, 2027
Governing Entity: Ariana Nexus, LLC, a Delaware limited liability company, with its principal office at 1717 Pennsylvania Avenue NW, 10th Floor, Washington, D.C. 20006, United States.
Contact: legal@ariananexus.com | (202) 771-0224 | Ariana Nexus, LLC, 1717 Pennsylvania Avenue NW, 10th Floor, Washington, D.C. 20006
THESE TERMS OF USE ("TERMS") CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU ("YOU," "YOUR," OR "USER") AND ARIANA NEXUS, LLC, A DELAWARE LIMITED LIABILITY COMPANY ("ARIANA NEXUS," "WE," "US," OR "OUR"). BY ACCESSING, BROWSING, OR USING ARIANANEXUS.COM OR ANY ASSOCIATED DIGITAL PROPERTIES (COLLECTIVELY, THE "WEBSITE"), YOU REPRESENT AND WARRANT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, OUR PRIVACY POLICY, AND OUR COOKIE POLICY, ALL OF WHICH ARE INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO ANY PROVISION OF THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF THE WEBSITE. IF YOU ARE ACCESSING THE WEBSITE ON BEHALF OF AN ORGANIZATION, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND THAT ORGANIZATION TO THESE TERMS, AND "YOU" SHALL REFER TO BOTH YOU INDIVIDUALLY AND THE ORGANIZATION.
THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE (SECTION 18), A CLASS ACTION WAIVER (SECTION 18.6), A LIMITATION OF LIABILITY (SECTION 14), A DISCLAIMER OF WARRANTIES (SECTION 13), AND AN INDEMNIFICATION OBLIGATION (SECTION 16). PLEASE READ THESE SECTIONS CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS.
1.1. "Website" means ariananexus.com and any associated subdomains, microsites, mobile-optimized versions, and digital properties owned or operated by Ariana Nexus.
1.2. "Content" means all text, graphics, images, photographs, illustrations, icons, video, audio, data, software, code, designs, layouts, trademarks, logos, trade names, trade dress, and other materials displayed on, contained in, or made available through the Website, whether owned by Ariana Nexus or licensed from third parties.
1.3. "User Content" means any information, data, text, files, messages, or other materials that you submit, upload, transmit, or otherwise make available through the Website, including through contact forms, consultation requests, or any other submission mechanism.
1.4. "Services" means the professional services offered by Ariana Nexus, including but not limited to interpretation, translation, cultural competency programs, AI data validation, linguistic annotation, compliance certification, and institutional orchestration, as described on the Website. Services are delivered under separate engagement agreements and are not governed by these Terms except as expressly stated herein.
1.5. "Engagement Agreement" means any separate written contract, statement of work, master services agreement, business associate agreement, data processing agreement, or other binding instrument executed between Ariana Nexus and a client governing the delivery of Services. In the event of any conflict between these Terms and an Engagement Agreement, the Engagement Agreement shall control with respect to the subject matter of that agreement.
2.1. By accessing or using the Website, you affirm that you are at least eighteen (18) years of age, or the age of legal majority in your jurisdiction (whichever is greater), and that you have the legal capacity to enter into a binding agreement. If you are under the applicable age of majority, you may not use the Website.
2.2. If you are accessing the Website on behalf of a company, government agency, educational institution, or other legal entity, you represent and warrant that you are authorized to accept these Terms on behalf of that entity. If you lack such authority, you must not access or use the Website.
2.3. Ariana Nexus reserves the right, at its sole discretion, to deny access to the Website to any person or entity, at any time, for any reason or no reason, without notice or liability.
3.1. Informational Purpose Only. The Website is a public-facing informational platform that provides general information about Ariana Nexus, its capabilities, domains of operation, and institutional positioning. The Website does not constitute an offer to sell or a solicitation of an offer to purchase any services. No binding agreement for Services is formed through the Website. All Services are delivered exclusively under separate Engagement Agreements.
3.2. No Professional Advice. Nothing on the Website constitutes legal, medical, financial, tax, regulatory, compliance, immigration, or other professional advice. The information provided on the Website is for general informational purposes only and should not be relied upon as a substitute for professional advice from a qualified practitioner in the relevant field. You are solely responsible for seeking independent professional advice before making any decision based on information found on the Website.
3.3. No Client Data on This Website. The Website does not collect, store, process, or transmit any client data, Protected Health Information (PHI), Controlled Unclassified Information (CUI), or any other sensitive or regulated data. All client data processing occurs within Ariana Nexus's secure enterprise environment, which operates within the Microsoft 365 ecosystem and other platforms for which appropriate Business Associate Agreements, Data Processing Agreements, or equivalent contractual safeguards are in place.
3.4. No Guarantee of Service Availability. The description of Services on the Website does not guarantee that any particular Service is available, that Ariana Nexus will accept any particular engagement, or that Services will be delivered on any particular timeline or at any particular price. Service availability, scope, pricing, and delivery terms are determined exclusively through the applicable Engagement Agreement.
3.5. Forward-Looking Statements. The Website may contain forward-looking statements regarding Ariana Nexus's plans, capabilities, certifications, partnerships, or future operations. These statements are based on current expectations and are subject to risks, uncertainties, and changes. Ariana Nexus does not undertake any obligation to update forward-looking statements and disclaims any liability arising from reliance on such statements.
4.1.1. All Content on the Website is the exclusive property of Ariana Nexus or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property and proprietary rights laws.
4.1.2. The following are registered or common-law trademarks, service marks, or trade names of Ariana Nexus, LLC (collectively, the "Marks"): ARIANA NEXUS, the Ariana Nexus logo, COMPLEXITY ORCHESTRATED, HUMAN INTELLIGENCE COLLECTIVE, AI DATA FACTORY, CULTURAL COMPLIANCE BUREAU, and any other marks displayed on the Website. All rights are reserved.
4.1.3. You may not use, reproduce, modify, distribute, display, perform, transmit, publish, license, create derivative works from, transfer, or sell any Content or Marks without the prior written consent of Ariana Nexus. Unauthorized use of any Content or Marks may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
4.2.1. Subject to your compliance with these Terms, Ariana Nexus grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Website and its Content solely for your personal, non-commercial, informational purposes.
4.2.2. This license does not include: (a) any resale or commercial use of the Website or its Content; (b) any collection, aggregation, copying, duplication, display, or derivative use of any Content; (c) any use of data mining, robots, spiders, scrapers, or similar data gathering or extraction tools; (d) any downloading or copying of account information, Content, or other data for the benefit of any third party; or (e) any use of the Website or Content other than for its intended informational purpose.
4.2.3. Ariana Nexus may revoke this license at any time, for any reason, without notice or liability.
4.3.1. Ariana Nexus respects the intellectual property rights of others. If you believe that any Content on the Website infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)) to:
Ariana Nexus, LLC — Copyright Agent
1717 Pennsylvania Avenue NW, 10th Floor
Washington, D.C. 20006
Email: legal@ariananexus.com
4.3.2. Your notification must include: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the material that is claimed to be infringing; (c) your contact information; (d) a statement that you have a good faith belief that the use is not authorized; (e) a statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorized to act on behalf of the owner; and (f) your physical or electronic signature.
5.1. Submissions Through the Website. When you submit any information, data, or materials through the Website — including through contact forms, consultation request forms, file uploads, or any other mechanism — you grant Ariana Nexus a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, fully sublicensable, and fully transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and perform such User Content for any lawful business purpose, including but not limited to responding to your inquiry, evaluating potential engagements, and improving our services.
5.2. No Confidentiality Obligation for Unsolicited Submissions. Unless governed by a separate, executed Non-Disclosure Agreement or Engagement Agreement, any information you submit through the Website is deemed non-confidential and non-proprietary. Ariana Nexus shall have no obligation of confidentiality with respect to any User Content submitted through the Website and shall be free to use, disclose, reproduce, and distribute such User Content without limitation or attribution.
5.3. Representations and Warranties. By submitting User Content, you represent and warrant that: (a) you own or have the necessary rights, licenses, consents, and permissions to submit the User Content and to grant the license described in Section 5.1; (b) the User Content does not infringe, misappropriate, or violate any third party's intellectual property rights, privacy rights, or any applicable law; (c) the User Content does not contain any viruses, malware, or other harmful code; and (d) the User Content does not contain any PHI, CUI, classified information, or other regulated data unless you have first executed an appropriate agreement with Ariana Nexus for the handling of such data.
5.4. Prohibited Submissions. You may not submit through the Website any material that: (a) is false, misleading, defamatory, obscene, threatening, or harassing; (b) infringes any intellectual property or proprietary right; (c) contains PHI, CUI, classified information, or other regulated data without a prior executed agreement; (d) contains viruses, malware, spyware, or other harmful code; (e) violates any applicable law, regulation, or government order; (f) constitutes unsolicited commercial communications (spam); or (g) impersonates any person or entity.
5.5. No Obligation to Review or Respond. Ariana Nexus is under no obligation to review, respond to, acknowledge, or act upon any User Content. Submission of an inquiry through the Website does not create a client relationship, an obligation to provide Services, or any other legal or contractual duty on the part of Ariana Nexus.
6.1. You agree not to use the Website for any purpose that is unlawful, prohibited by these Terms, or that could damage, disable, overburden, or impair the Website. Without limiting the foregoing, you agree not to:
(a) Use the Website in violation of any applicable local, state, national, or international law, regulation, or treaty, including but not limited to OFAC sanctions regulations, ITAR, EAR, HIPAA, GDPR, the EU AI Act, or any other data protection or export control law.
(b) Access or attempt to access any systems, data, or accounts not intended for you, or attempt to probe, scan, or test the vulnerability of any system or network connected to the Website.
(c) Interfere with or disrupt the Website, servers, or networks connected to the Website, including by transmitting any worms, viruses, spyware, malware, or other harmful or destructive code.
(d) Use any robot, spider, scraper, data mining tool, or other automated device, process, or means to access, collect, copy, or monitor any portion of the Website or its Content without prior written consent.
(e) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas, algorithms, or structure of any portion of the Website.
(f) Frame, mirror, or otherwise incorporate any part of the Website into any other website, application, or service without prior written consent.
(g) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
(h) Use the Website to collect, harvest, or compile information about other users without their consent.
(i) Use the Website to transmit any unsolicited or unauthorized advertising, promotional materials, or spam.
(j) Use the Website in any manner that could create liability for Ariana Nexus or cause Ariana Nexus to lose (in whole or in part) the services of its internet service providers, hosting providers, or other service providers.
(k) Use the Website in connection with any government or defense purpose without a separate, executed Engagement Agreement.
6.2. Ariana Nexus reserves the right to investigate and take appropriate legal action against any person who, in Ariana Nexus's sole discretion, violates this Section, including without limitation referring violators to law enforcement authorities.
7.1. No Engagement Without a Written Agreement. Accessing the Website, submitting an inquiry, receiving a response from Ariana Nexus, attending a consultation, or any other interaction through or in connection with the Website does not create a client-consultant relationship, a business associate relationship, a joint venture, a partnership, an employer-employee relationship, a fiduciary relationship, or any other legal relationship between you and Ariana Nexus.
7.2. A client relationship with Ariana Nexus is established only upon the execution of a written Engagement Agreement signed by an authorized representative of Ariana Nexus. No oral statement, email exchange, proposal, capability presentation, or other communication shall be construed as creating a binding engagement unless and until a written Engagement Agreement is fully executed.
7.3. Ariana Nexus reserves the right, at its sole and absolute discretion, to decline any proposed engagement, for any reason or no reason, without liability.
8.1. The Website may contain links to third-party websites, resources, or services. These links are provided for convenience only and do not imply endorsement, sponsorship, affiliation, or approval by Ariana Nexus of any third-party website, its content, products, services, or operators.
8.2. Ariana Nexus has no control over and assumes no responsibility for the content, privacy policies, terms of use, security practices, or data handling of any third-party website. Your interaction with any third-party website is at your own risk and is governed by that third party's terms and policies.
8.3. ARIANA NEXUS EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY LOSS, DAMAGE, INJURY, OR HARM ARISING FROM OR RELATED TO YOUR USE OF ANY THIRD-PARTY WEBSITE, RESOURCE, OR SERVICE ACCESSED THROUGH LINKS ON THE WEBSITE, INCLUDING WITHOUT LIMITATION ANY LOSS OF DATA, FINANCIAL LOSS, OR IDENTITY THEFT.
9.1. Ariana Nexus makes no representation or warranty that the Website will be available at all times, uninterrupted, error-free, secure, or free from viruses or other harmful components.
9.2. Ariana Nexus reserves the right, at its sole discretion, to modify, suspend, or discontinue the Website (or any portion thereof) at any time, temporarily or permanently, with or without notice, for any reason or no reason. Ariana Nexus shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Website.
9.3. Ariana Nexus reserves the right to modify, update, add, or remove any Content on the Website at any time without notice. Ariana Nexus does not guarantee that any Content is current, accurate, or complete, and assumes no obligation to update any Content.
10.1. While Ariana Nexus endeavors to provide accurate and current information on the Website, Ariana Nexus makes no representations or warranties regarding the accuracy, completeness, reliability, currency, or suitability of any information, Content, or materials on the Website.
10.2. The Website may contain typographical errors, inaccuracies, or omissions. Ariana Nexus reserves the right to correct any errors, inaccuracies, or omissions at any time without notice and without liability.
10.3. ANY RELIANCE YOU PLACE ON INFORMATION FOUND ON THE WEBSITE IS STRICTLY AT YOUR OWN RISK. ARIANA NEXUS EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY LOSS, DAMAGE, OR INJURY ARISING FROM YOUR RELIANCE ON ANY INFORMATION ON THE WEBSITE.
10.4. Information on the Website regarding certifications, compliance status, partnerships, or capabilities reflects Ariana Nexus's status as of the date indicated. Certifications and compliance posture are subject to change, and current status is maintained on the Trust Center. Ariana Nexus does not warrant that any certification, accreditation, or compliance status described on the Website remains in effect at the time of your visit.
11.1. Your use of the Website is subject to Ariana Nexus's Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.
11.2. By using the Website, you consent to the collection, use, and processing of information as described in the Privacy Policy and Cookie Policy, to the extent that consent is a legal basis for processing under applicable law.
11.3. Ariana Nexus processes data collected through the Website in accordance with applicable U.S. and international data protection laws, including HIPAA, GDPR, UK GDPR, CCPA/CPRA, VCDPA, Delaware PDPA (6 Del. Code Ch. 12D), and other applicable U.S. state consumer privacy laws (including, but not limited to, the Colorado Privacy Act, Connecticut Data Privacy Act, Oregon Consumer Privacy Act, Texas Data Privacy and Security Act, and others as they take effect). However, Ariana Nexus's obligations under these laws are limited to the specific data processed and the specific requirements of each law, and nothing in these Terms expands Ariana Nexus's obligations beyond what is required by applicable law.
12.1. Government Users. If you are a U.S. federal, state, or local government employee or contractor accessing the Website in your official capacity, you acknowledge that: (a) the Website and its Content are provided as a "commercial item" as defined in FAR 2.101; (b) use, reproduction, and disclosure are subject to the restrictions set forth in FAR 52.227-19 and DFARS 252.227-7014; and (c) no binding agreement for Services is formed through the Website.
12.2. Healthcare Industry Users. If you are a healthcare provider, health plan, healthcare clearinghouse, or business associate subject to HIPAA, you acknowledge that: (a) no PHI should be submitted through the Website; (b) Ariana Nexus does not accept, store, or process PHI through the Website; and (c) any engagement involving PHI requires a fully executed Business Associate Agreement prior to any disclosure of PHI.
12.3. Defense and Intelligence Users. If you are a defense or intelligence community employee or contractor, you acknowledge that: (a) no CUI, classified information, or sensitive government data should be submitted through the Website; (b) any engagement involving government data requires a fully executed Engagement Agreement with appropriate security provisions; and (c) Ariana Nexus's obligations regarding government data are defined exclusively in the applicable Engagement Agreement.
12.4. International Users. If you are accessing the Website from outside the United States, you acknowledge that: (a) you are responsible for compliance with all applicable local laws regarding your use of the Website; (b) data you submit through the Website will be transferred to and processed in the United States; and (c) the United States may not provide the same level of data protection as your home jurisdiction.
13.1. THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
13.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARIANA NEXUS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
(a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
(b) WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE;
(c) WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
(d) WARRANTIES THAT THE CONTENT IS ACCURATE, COMPLETE, CURRENT, RELIABLE, OR SUITABLE FOR ANY PARTICULAR PURPOSE;
(e) WARRANTIES THAT ANY ERRORS OR DEFECTS IN THE WEBSITE WILL BE CORRECTED;
(f) WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE; AND
(g) WARRANTIES THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS.
13.3. ARIANA NEXUS DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY LINKED WEBSITE.
13.4. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ARIANA NEXUS OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
13.5. THE DISCLAIMERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
14.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ARIANA NEXUS, ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "ARIANA NEXUS PARTIES") BE LIABLE FOR ANY:
(a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
(b) DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES;
(c) DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF BUSINESS OPPORTUNITY, OR COST OF SUBSTITUTE SERVICES;
(d) DAMAGES ARISING FROM THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
(e) DAMAGES ARISING FROM STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE WEBSITE;
(f) DAMAGES ARISING FROM YOUR INABILITY TO USE THE WEBSITE OR ANY CONTENT; OR
(g) DAMAGES ARISING FROM ANY INTERRUPTION, SUSPENSION, OR TERMINATION OF THE WEBSITE,
HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY, STATUTE, OR OTHERWISE), EVEN IF ARIANA NEXUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF ALL ARIANA NEXUS PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE, ITS CONTENT, OR YOUR USE THEREOF SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO ARIANA NEXUS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).
14.3. THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION SHALL APPLY REGARDLESS OF WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER THE ARIANA NEXUS PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14.4. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTIONS THE LIABILITY OF THE ARIANA NEXUS PARTIES SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
14.5. Nothing in these Terms shall limit or exclude the Ariana Nexus Parties' liability for: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by negligence; or (c) any other liability that cannot be excluded or limited by applicable law, including but not limited to liability under the UK Unfair Contract Terms Act 1977, the UK Consumer Rights Act 2015, or GDPR.
15.1. YOUR USE OF THE WEBSITE AND ANY CONTENT, INFORMATION, OR MATERIALS OBTAINED THROUGH THE WEBSITE IS AT YOUR SOLE RISK. YOU ASSUME FULL RESPONSIBILITY FOR ALL RISKS ASSOCIATED WITH YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO:
(a) THE RISK OF ERRORS, INACCURACIES, OR OMISSIONS IN WEBSITE CONTENT;
(b) THE RISK OF UNAUTHORIZED ACCESS TO YOUR DATA OR DEVICE;
(c) THE RISK OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
(d) THE RISK OF RELIANCE ON INFORMATION FOUND ON THE WEBSITE;
(e) THE RISK THAT THE WEBSITE MAY NOT MEET YOUR EXPECTATIONS OR REQUIREMENTS; AND
(f) THE RISK OF LOSS, DAMAGE, OR INJURY ARISING FROM YOUR INTERACTION WITH THIRD-PARTY WEBSITES LINKED FROM THE WEBSITE.
16.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE ARIANA NEXUS PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS, EXPENSES, AND FEES (INCLUDING REASONABLE ATTORNEYS' FEES AND COURT COSTS) ARISING OUT OF OR RELATED TO:
(a) Your access to or use of the Website;
(b) Your violation of these Terms;
(c) Your violation of any applicable law, regulation, or third-party right;
(d) Any User Content you submit through the Website;
(e) Your provision of inaccurate, misleading, or fraudulent information;
(f) Any unauthorized submission of PHI, CUI, classified information, or other regulated data through the Website;
(g) Any dispute between you and a third party arising from your use of the Website; or
(h) Your negligence, willful misconduct, or fraud.
16.2. Ariana Nexus reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Ariana Nexus Parties, and you agree to cooperate with Ariana Nexus's defense of such claims. You agree not to settle any such matter without the prior written consent of Ariana Nexus.
17.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.
17.2. Jurisdiction and Venue. Subject to the arbitration provisions in Section 18, any dispute, claim, or controversy arising out of or relating to these Terms or the Website that is not subject to arbitration shall be subject to the exclusive jurisdiction of the state and federal courts located in Arlington County, Virginia, or the United States District Court for the Eastern District of Virginia (Alexandria Division). You irrevocably consent to the personal jurisdiction and venue of these courts and waive any objection based on inconvenient forum or lack of jurisdiction.
Before initiating any formal proceeding, you agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms (each, a "Dispute") informally by contacting Ariana Nexus at legal@ariananexus.com or (202) 771-0224. Ariana Nexus will make reasonable efforts to resolve the matter within thirty (30) business days of receipt of your written description of the Dispute.
If a Dispute cannot be resolved informally within thirty (30) business days, you and Ariana Nexus agree that such Dispute shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and Mediation Procedures in effect at the time the arbitration is initiated.
(a) The arbitration shall be conducted by a single arbitrator selected in accordance with the AAA Rules.
(b) The arbitration shall be held in Arlington, Virginia, United States, or, at the election of the claimant, remotely via videoconference.
(c) The arbitrator shall apply the substantive law of the Commonwealth of Virginia.
(d) The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
(e) The arbitrator shall not have the authority to award punitive, exemplary, or consequential damages except to the extent that such damages are expressly permitted under applicable law and not waived by these Terms.
(f) Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines that a claim was frivolous, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.
Notwithstanding Section 18.2, the following Disputes are not subject to arbitration and may be brought in court as provided in Section 17: (a) claims for injunctive or equitable relief to protect intellectual property rights; (b) claims related to the enforcement of an arbitration award; and (c) small claims court actions within the jurisdictional limits of the applicable court.
You may opt out of the arbitration provision in Section 18.2 by sending written notice to legal@ariananexus.com within thirty (30) days of your first use of the Website. Your opt-out notice must include your name, mailing address, and a clear statement that you wish to opt out of arbitration. If you opt out, Disputes will be resolved exclusively in the courts identified in Section 17.2.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND ARIANA NEXUS AGREE THAT ANY DISPUTE SHALL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER PROCEEDING IN WHICH ANY PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. THE ARBITRATOR SHALL NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND SHALL NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. THIS PROVISION DOES NOT APPLY WHERE IT WOULD CONFLICT WITH MANDATORY STATUTORY LIMITATION PERIODS UNDER APPLICABLE LAW.
Nothing in Sections 17 or 18 shall limit or restrict the rights of individuals located in the EEA, UK, or Switzerland to: (a) lodge a complaint with a competent supervisory authority under GDPR Article 77 or UK GDPR Article 77; (b) pursue a judicial remedy against a supervisory authority under GDPR Article 78; or (c) pursue a judicial remedy against a controller or processor under GDPR Article 79 in the courts of the Member State where the data subject habitually resides or works, or where the alleged infringement occurred. These statutory rights are not subject to the governing law, exclusive jurisdiction, arbitration, class action waiver, or time limitation provisions of these Terms.
19.1. The Website and its Content may be subject to U.S. export control and sanctions laws, including the Export Administration Regulations (EAR) (15 CFR Parts 730–774) and the International Traffic in Arms Regulations (ITAR) (22 CFR Parts 120–130), as well as sanctions administered by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury.
19.2. You agree that you will not access or use the Website in violation of any applicable export control or sanctions law or regulation. Without limiting the foregoing, you represent and warrant that you are not: (a) located in, a resident of, or a national of any country or territory that is the subject of comprehensive U.S. sanctions (currently Cuba, Iran, North Korea, and the Crimea, Donetsk, and Luhansk regions of Ukraine); (b) listed on any U.S. government restricted party list, including the OFAC Specially Designated Nationals and Blocked Persons List, the Commerce Department Entity List, or the State Department Debarred Parties List; or (c) owned or controlled by any person described in (a) or (b).
[Note: Syria was removed from the U.S. comprehensive sanctions program effective July 1, 2025, pursuant to Executive Order 14312 of June 30, 2025. Targeted sanctions on former regime actors remain in effect under E.O. 13894, as amended. This list reflects the current status of OFAC comprehensive sanctions programs as of the Effective Date and is subject to change without notice.]
20.1. Ariana Nexus is committed to making the Website accessible to individuals with disabilities. We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. § 794d). Ariana Nexus also monitors the requirements of the European Accessibility Act (Directive (EU) 2019/882), the obligations of which took effect on June 28, 2025, and the EU Web Accessibility Directive (Directive (EU) 2016/2102), and will implement applicable requirements as its European operations expand.
20.2. If you experience any difficulty accessing any part of the Website, please contact us at accessibility@ariananexus.com or (202) 771-0224, and we will work to provide the information you need in an alternative format and to improve the accessibility of the Website.
20.3. Ariana Nexus's commitment to accessibility is ongoing. We recognize that accessibility standards evolve and that our compliance posture may not be perfect at all times. Ariana Nexus disclaims liability for any inaccessibility that is not within its reasonable control to remedy, including inaccessibility caused by third-party integrations, browser limitations, or assistive technology incompatibilities.
21.1. Ariana Nexus may terminate or suspend your access to the Website, in whole or in part, at any time, for any reason or no reason, with or without notice, and without liability.
21.2. Upon termination, all rights and licenses granted to you under these Terms shall immediately cease. Sections 4 (Intellectual Property), 5.1 (License Grant for User Content), 5.2 (No Confidentiality for Unsolicited Submissions), 13 (Disclaimer of Warranties), 14 (Limitation of Liability), 15 (Assumption of Risk), 16 (Indemnification), 17 (Governing Law), 18 (Dispute Resolution, including Section 18.8), 19 (Export Controls and Sanctions), and 23 (General Provisions) shall survive termination.
22.1. Ariana Nexus reserves the right to modify, amend, or replace these Terms at any time, at its sole discretion, with or without prior notice. When we make changes, we will update the "Last Revised" date at the top of these Terms.
22.2. Material changes may be communicated through the Website, but Ariana Nexus is not obligated to provide individual notice of changes except where required by applicable law.
22.3. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of the revised Terms. If you do not agree with any modification, your sole and exclusive remedy is to discontinue use of the Website.
22.4. It is your responsibility to review these Terms periodically. You waive any right to receive specific notice of changes to these Terms beyond the updating of the "Last Revised" date.
These Terms, together with the Privacy Policy, Cookie Policy, and any applicable Engagement Agreements, constitute the entire agreement between you and Ariana Nexus with respect to your use of the Website. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties regarding their subject matter.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or an arbitrator, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions.
No failure or delay by Ariana Nexus in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No waiver shall be effective unless it is in writing and signed by an authorized representative of Ariana Nexus. A waiver of any provision on one occasion shall not be construed as a waiver of that provision on any subsequent occasion.
You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder without the prior written consent of Ariana Nexus. Ariana Nexus may freely assign, transfer, or delegate these Terms or any of its rights or obligations hereunder without your consent or notice to you.
Ariana Nexus shall not be liable for any failure or delay in performing its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil unrest, embargoes, sanctions, government actions or orders, labor disputes, strikes, fire, flood, earthquake, hurricane, power failure, internet outage, cyberattack, equipment failure, or any other event beyond Ariana Nexus's reasonable control.
These Terms are for the benefit of Ariana Nexus and you only. No third party shall have any right to enforce any provision of these Terms, except that the Ariana Nexus Parties (as defined in Section 14) are intended third-party beneficiaries of the limitation of liability, disclaimer, and indemnification provisions.
The headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.
By using the Website, you consent to receive electronic communications from Ariana Nexus. You agree that all agreements, notices, disclosures, and other communications that Ariana Nexus provides to you electronically satisfy any legal requirement that such communications be in writing.
Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
For questions, concerns, or requests related to these Terms of Use, contact:
Ariana Nexus Legal Department
Email: legal@ariananexus.com
Phone: (202) 771-0224
Mail: Ariana Nexus, LLC, Attn: Legal Department, 1717 Pennsylvania Avenue NW, 10th Floor, Washington, D.C. 20006
If you have any concerns about your rights under these Terms or how the Website operates, please contact us before taking any other action. We are committed to resolving concerns promptly and in good faith.
These Terms of Use should be read in conjunction with:
Privacy Policy
Cookie Policy
Trust Center — Security Architecture
Trust Center — Compliance Atlas
Trust Center — Privacy & Data Sovereignty
Trust Center — AI Governance & Oversight
Trust Center — Cultural Compliance Bureau
Trust Center — Assurance Ledger
Document ID: AN-LEGAL-TOU-003
Version: 1.1
Effective Date: March 22, 2026
Classification: Public
Owner: Legal Department, Ariana Nexus, LLC
Review Cycle: Annual, or upon material change in operations or applicable law
Next Review: March 22, 2027
Approved By: CEO & Compliance Team
Supersedes: Version 1.0 (March 21, 2026)
These Terms of Use are provided for informational purposes and do not constitute legal advice. These Terms are not intended to create, and do not create, any rights or obligations beyond those required by applicable law and as expressly stated herein. Nothing in these Terms shall be construed as a waiver of any right, defense, or immunity available to Ariana Nexus under applicable law.
Ariana Nexus, LLC
1717 Pennsylvania Avenue NW, 10th Floor
Washington, D.C. 20006
ariananexus.com
