An emergency is precisely when an unqualified interpreter does the most damage. This is the expedited pathway to qualified Afghan-language access — faster, but not compromised.
Emergency Language Access is the firm's expedited pathway for institutions facing a time-critical need for qualified Afghan-language support — a patient who cannot wait, a proceeding that is imminent, a situation unfolding now. It moves faster than the firm's standard intake, without lowering the firm's standard.
Share the essentials and a phone number, and the firm will respond as quickly as it can — by phone, for the fastest path. The firm prioritizes urgent institutional requests. Please do not include protected health information or other sensitive details here — that is handled directly, under the appropriate terms. For a life-threatening emergency, contact emergency services first.
Speed and quality are not a trade in this work. An emergency is when a qualified interpreter matters most — so the firm moves faster, without lowering the bar.
This pathway is for institutions with an urgent Afghan-language need. It is not a substitute for emergency services, and it is not the route for routine requests — for those, the standard pathways serve better.
The firm treats emergency requests as emergencies — they move ahead of the standard queue. It responds as quickly as it responsibly can, and it is straight with you from the first contact about what it can do and by when: the firm is a senior-led institution, not an anonymous switchboard, and it would rather tell you plainly what is possible than promise what it cannot deliver. What it will not do, even under time pressure, is put an unqualified interpreter into a situation where the stakes are real.
Neither should an institution with a patient, a proceeding, or a population that needs to be understood now. If the need is urgent, use the pathway above.
Request emergency access