Accessibility | Ariana Nexus

Document ID

AN-SEC-ZTP-001

Version

1.1

Classification

Public

Effective

Mar 22, 2026

Next Review

Sep 22, 2026

Reviewed By

Compliance Team

1. Our Commitment

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1.1. Ariana Nexus, LLC ("Ariana Nexus," "we," "us," or "our") is committed to ensuring that ariananexus.com and any associated digital properties (collectively, the "Website") are accessible to all individuals, including individuals with disabilities, in accordance with applicable accessibility laws, regulations, and standards.

1.2. Accessibility is an ongoing effort. Ariana Nexus continuously works to improve the accessibility of the Website and to ensure that our digital experiences are inclusive and usable by the widest possible audience. We recognize that accessibility standards evolve, that technologies change, and that full compliance is a continuous process rather than a fixed state. We are committed to that process.

1.3. As an institutional orchestration firm that serves healthcare systems, government agencies, AI platforms, and research institutions — and that specializes in serving institutions working with Afghan diaspora communities — we understand that equitable access is not a compliance checkbox but a core operational principle.

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2. Accessibility Standards

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2.1. Target Standard

2.1.1. Ariana Nexus targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). WCAG 2.2 Level AA is the internationally recognized benchmark for web accessibility and is referenced by the majority of accessibility laws and regulations worldwide.

2.1.2. WCAG 2.2 Level AA addresses accessibility across four principles:

Perceivable — Information and user interface components must be presentable to users in ways they can perceive.
Operable — User interface components and navigation must be operable by all users.
Understandable — Information and the operation of the user interface must be understandable.
Robust — Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

2.2. Current Conformance Status

2.2.1. Ariana Nexus has conducted an internal accessibility review of the Website and is actively working toward full WCAG 2.2 Level AA conformance. As of the date of this Statement, we believe the Website partially conforms to WCAG 2.2 Level AA. "Partially conforms" means that some portions of the Website may not yet fully conform to all WCAG 2.2 Level AA success criteria.

2.2.2. Ariana Nexus is transparent about the current state of its accessibility conformance. We do not claim full conformance where known gaps exist. The specific areas where we are aware of potential non-conformance are identified in Section 4 of this Statement, along with our remediation plan.

2.3. Ongoing Assessment

2.3.1. Ariana Nexus conducts periodic accessibility assessments of the Website, including a combination of automated testing tools, manual evaluation, and, where feasible, testing with assistive technologies.

2.3.2. Ariana Nexus is evaluating the engagement of a qualified third-party accessibility auditor to conduct a formal WCAG 2.2 Level AA conformance evaluation. The results of any such audit will be incorporated into our remediation roadmap, and this Statement will be updated accordingly.

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3. Applicable Laws and Regulations

3.1. Ariana Nexus's accessibility efforts are informed by the following laws, regulations, and standards. This Statement is designed to address our obligations under each to the extent applicable:

3.2. United States

Americans with Disabilities Act (ADA) (42 U.S.C. § 12101 et seq.): Title III of the ADA prohibits discrimination on the basis of disability in places of public accommodation. The Department of Justice has clarified that the ADA applies to websites of entities covered under Title III. Ariana Nexus endeavors to ensure that the Website does not discriminate against individuals with disabilities.

Section 508 of the Rehabilitation Act (29 U.S.C. § 794d): Section 508 requires federal agencies to make their electronic and information technology accessible to people with disabilities. While Ariana Nexus is not a federal agency, it positions itself to serve federal government clients and therefore aligns the Website with Section 508 standards. The current ICT Standards and Guidelines (revised January 2017, effective January 2018) incorporate WCAG 2.0 Level A and AA success criteria. Ariana Nexus targets WCAG 2.2 Level AA, which exceeds the current Section 508 requirements.

DOJ ADA Title II Web Accessibility Rule (April 24, 2024): The Department of Justice finalized a rule under ADA Title II requiring state and local government websites and mobile applications to meet WCAG 2.1 Level AA. Compliance deadlines begin April 24, 2026. While Ariana Nexus is not a state or local government entity, this rule establishes a significant regulatory benchmark. Ariana Nexus monitors this rule and the DOJ's announced intent (September 2025) to issue an NPRM reconsidering certain compliance costs. Ariana Nexus's target of WCAG 2.2 Level AA exceeds the WCAG 2.1 Level AA standard adopted by this rule.

Section 504 of the Rehabilitation Act (29 U.S.C. § 794): Section 504 prohibits discrimination on the basis of disability in programs and activities receiving federal financial assistance. Ariana Nexus is aware of this obligation and designs its digital properties accordingly.

State Accessibility Laws: Various U.S. states have enacted or are considering digital accessibility requirements, including California (Unruh Civil Rights Act, Cal. Civ. Code § 51 et seq.), New York, and others. Ariana Nexus monitors state-level accessibility developments as part of its compliance program.

3.3. European Union

European Accessibility Act (EAA) (Directive (EU) 2019/882): The EAA establishes accessibility requirements for products and services, including certain digital services. Compliance obligations took effect on June 28, 2025, and EU Member States are now enforcing these requirements. Ariana Nexus monitors EAA enforcement and endeavors to align the Website with its provisions to the extent applicable to services offered to individuals in the EU, particularly as Ariana Nexus expands its European operations through planned offices in London and Berlin.

Web Accessibility Directive (Directive (EU) 2016/2102): This Directive requires public sector bodies in the EU to make their websites and mobile applications accessible. While Ariana Nexus is not a public sector body, alignment with this Directive supports our positioning to serve European government and institutional clients.

EN 301 549: The harmonized European standard for ICT accessibility, which references WCAG 2.1 Level AA. Ariana Nexus targets conformance with WCAG 2.2 Level AA, which exceeds the WCAG version referenced by EN 301 549.

3.4. United Kingdom

Equality Act 2010: The Equality Act prohibits discrimination against individuals with disabilities, including in the provision of services. The duty to make reasonable adjustments applies to digital services. Ariana Nexus endeavors to comply with the Equality Act to the extent applicable to services offered to individuals in the UK.

Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018: While applicable to UK public sector bodies, Ariana Nexus aligns with these regulations to support its positioning for UK government and institutional clients.

3.5. International

UN Convention on the Rights of Persons with Disabilities (CRPD): Ariana Nexus supports the principles of the CRPD, including Article 9 (Accessibility) and Article 21 (Freedom of expression and access to information), and endeavors to apply these principles in the design and operation of the Website.

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4. Known Limitations and Remediation Plan

4.1. Ariana Nexus is committed to transparency about the current state of accessibility on the Website. The following are areas where we are aware of potential limitations, along with our remediation plans:

4.1.1. Potential Limitations

Color Contrast: Some text elements on certain pages may not meet WCAG 2.2 Level AA minimum contrast ratios (4.5:1 for normal text, 3:1 for large text). We are reviewing and updating our color palette to achieve full compliance.
Alternative Text for Images: Some images on the Website may lack descriptive alternative text (alt text) or may have insufficient alt text for screen reader users. We are conducting a comprehensive audit of all images and media.
Keyboard Navigation: Some interactive elements may not be fully accessible via keyboard-only navigation. We are testing and remediating all interactive components for keyboard operability and visible focus indicators.
Form Accessibility: Some contact forms and input fields may lack proper label associations, error identification, or descriptive instructions. We are reviewing all forms for WCAG 2.2 compliance.
Video and Multimedia: Video backgrounds and embedded media may lack captions, transcripts, or audio descriptions. We are implementing captioning and transcript availability for all multimedia content.
PDF and Document Accessibility: Downloadable documents (PDFs, Word documents) may not be fully accessible. We are working to ensure that all downloadable content meets accessibility standards or that accessible alternatives are available upon request.
Third-Party Content and Integrations: The Website integrates third-party services (including Webflow, Cloudflare, analytics providers, and form processors) whose accessibility Ariana Nexus does not fully control. We select third-party providers that support accessibility features and advocate for improved accessibility where gaps are identified, but we cannot guarantee the accessibility of third-party components.
Dynamic and Interactive Content: Some dynamic elements, including animations, transitions, and interactive widgets, may not fully support assistive technologies. We are reviewing dynamic content for ARIA (Accessible Rich Internet Applications) compliance.

4.1.2. Remediation Roadmap

CategoryTarget CompletionStatusColor contrast remediationQ3 2026In ProgressAlt text audit and remediationQ3 2026In ProgressKeyboard navigation reviewQ3 2026PlannedForm accessibility auditQ3 2026PlannedVideo captioning and transcriptsQ4 2026PlannedPDF accessibility reviewQ4 2026PlannedThird-party integration accessibility reviewQ4 2026OngoingFormal third-party WCAG 2.2 AA auditQ1 2027Planned

4.1.3. Ariana Nexus will update this Remediation Roadmap as milestones are completed and as new accessibility issues are identified.

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5. Accessibility Features of the Website

5.1. Ariana Nexus has implemented or is in the process of implementing the following accessibility features on the Website:

Semantic HTML Structure: Use of proper heading hierarchy (H1–H6), landmark regions, and semantic elements to enable screen reader navigation.
Keyboard Accessibility: Interactive elements designed to be operable via keyboard, including tab navigation, Enter/Space activation, and visible focus indicators.
Responsive Design: The Website is designed to adapt to various screen sizes, orientations, and zoom levels up to 200% without loss of content or functionality.
Text Resizing: Content supports browser-level text resizing without breaking layout or obscuring information.
Skip Navigation Links: A "Skip to Content" mechanism is implemented (or planned) to allow keyboard and screen reader users to bypass repetitive navigation elements.
Alt Text for Meaningful Images: Descriptive alternative text is provided for images that convey information. Decorative images are marked as such to be ignored by assistive technologies.
Color Independence: Information is not conveyed solely through color. Visual indicators such as text labels, patterns, or icons supplement color-based cues.
Reduced Motion Support: The Website respects the "prefers-reduced-motion" operating system setting to minimize or disable animations and transitions for users who require reduced motion.
ARIA Attributes: ARIA (Accessible Rich Internet Applications) roles, states, and properties are used where native HTML semantics are insufficient to convey the purpose and state of interactive elements.
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6. Assistive Technology Compatibility

6.1. Ariana Nexus endeavors to ensure that the Website is compatible with commonly used assistive technologies, including but not limited to:

Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
Screen magnification software
Speech recognition software (Dragon NaturallySpeaking)
Alternative input devices (switch access, eye tracking)
Browser-based accessibility extensions

6.2. Disclaimer: Ariana Nexus tests the Website for compatibility with the most commonly used assistive technologies and mainstream browsers. However, due to the wide variety of assistive technologies, operating systems, browsers, and device configurations available, Ariana Nexus cannot guarantee that the Website will function optimally with every assistive technology and configuration combination. If you experience difficulties using a specific assistive technology with the Website, please contact us (see Section 8) and we will work to provide the information you need in an accessible format.

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7. Multilingual Accessibility

7.1. Ariana Nexus serves institutions working with Afghan diaspora communities across multiple countries and languages. We recognize that accessibility extends beyond technical compliance to include linguistic and cultural accessibility.

7.2. The Website is primarily presented in English. Ariana Nexus is developing multilingual content capabilities and evaluates the need for content in additional languages based on the communities we serve.

7.3. The Website's language is declared programmatically (using the HTML lang attribute) to enable assistive technologies to present content in the correct language context. Where content appears in languages other than the primary page language, language attributes are applied at the element level where technically feasible.

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8. Feedback and Contact Information

8.1. Ariana Nexus values feedback from all users regarding the accessibility of the Website. If you experience any difficulty accessing any part of the Website, if you need information in an alternative format, or if you have suggestions for improving accessibility, please contact us:

Email: accessibility@ariananexus.com
Phone: (607) 697-5250
Mail: Ariana Nexus, LLC, Attn: Accessibility Coordinator, 1717 Pennsylvania Avenue NW, 10th Floor, Washington, D.C. 20006

8.2. When contacting us about an accessibility issue, please provide:

A description of the accessibility barrier you encountered;
The URL (web address) of the page where the issue occurred;
The assistive technology and browser you were using (if applicable);
Your preferred method of contact and the format in which you would like to receive a response.

8.3. Ariana Nexus will acknowledge receipt of your accessibility feedback within five (5) business days and will make reasonable efforts to address the issue or provide an alternative means of accessing the information within thirty (30) business days. For complex issues that require significant development effort, we will provide a timeline for resolution and include the issue in our Remediation Roadmap.

8.4. If you are not satisfied with our response, you may escalate your concern to legal@ariananexus.com or to the applicable regulatory authority identified in Section 3 of this Statement.

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9. Alternative Formats

9.1. If you are unable to access any content or feature on the Website due to a disability, Ariana Nexus will make reasonable efforts to provide the information in an alternative accessible format upon request. Alternative formats may include:

Plain text or large print versions of documents;
Screen reader-compatible versions of downloadable documents;
Audio descriptions of visual content;
Telephone-based access to information available on the Website; or
Other formats as reasonably requested and as technically feasible.

9.2. Requests for alternative formats should be directed to accessibility@ariananexus.com or +1 (202) 771-0224.

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10. Accessibility in Service Delivery

10.1. Ariana Nexus's commitment to accessibility extends beyond the Website to the Services we deliver under separate Engagement Agreements. This includes:

Accessible communication formats in client engagements;
Accommodation of interpreters and translators who use assistive technologies;
Accessible design principles in deliverables, reports, and compliance documentation; and
Consideration of accessibility requirements in the design of the Cultural Intelligence API, Data Platform, and Orchestration OS products under development.

10.2. Specific accessibility requirements for Services are addressed in the applicable Engagement Agreement. This Statement governs accessibility of the Website only.

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11. Third-Party Content and Integrations

11.1. The Website integrates services and content from third parties, including Webflow (hosting), Cloudflare (CDN and security), Google Analytics (analytics), and other providers. Ariana Nexus selects third-party providers that support accessibility features where possible and advocates for improved accessibility in third-party components.

11.2. Disclaimer: Ariana Nexus does not control the development, design, coding, or accessibility compliance of third-party services, components, or content integrated into the Website. While Ariana Nexus makes commercially reasonable efforts to ensure that third-party integrations support accessibility, Ariana Nexus expressly disclaims all responsibility and liability for any accessibility barriers, failures, or non-conformance caused by or attributable to third-party services, components, content, or technologies. If you encounter an accessibility barrier in a third-party component, please notify us and we will work with the third-party provider to seek a resolution or provide an alternative means of access.

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12. Limitation of Liability

12.1. ARIANA NEXUS IS COMMITTED TO ACCESSIBILITY AND MAKES COMMERCIALLY REASONABLE EFFORTS TO CONFORM THE WEBSITE TO WCAG 2.2 LEVEL AA. HOWEVER, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

ARIANA NEXUS DOES NOT WARRANT OR GUARANTEE THAT THE WEBSITE IS OR WILL BE FULLY ACCESSIBLE, FREE FROM ACCESSIBILITY BARRIERS, OR FULLY CONFORMANT WITH WCAG 2.2 LEVEL AA OR ANY OTHER ACCESSIBILITY STANDARD AT ALL TIMES.
ARIANA NEXUS DOES NOT WARRANT THAT THE WEBSITE IS COMPATIBLE WITH ALL ASSISTIVE TECHNOLOGIES, BROWSERS, OPERATING SYSTEMS, OR DEVICE CONFIGURATIONS.
ARIANA NEXUS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE ACCESSIBILITY OR INACCESSIBILITY OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO: DAMAGES RESULTING FROM INABILITY TO ACCESS WEBSITE CONTENT; DAMAGES ARISING FROM RELIANCE ON THE ACCESSIBILITY OF THE WEBSITE; OR DAMAGES CAUSED BY THIRD-PARTY COMPONENTS, ASSISTIVE TECHNOLOGY INCOMPATIBILITIES, OR BROWSER LIMITATIONS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARIANA NEXUS'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE ACCESSIBILITY OF THE WEBSITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
THE LIMITATIONS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, ARIANA NEXUS'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12.2. Nothing in this Statement shall limit or exclude Ariana Nexus's liability for: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by negligence; or (c) any other liability that cannot be excluded or limited by applicable law, including but not limited to liability under the UK Unfair Contract Terms Act 1977, the UK Consumer Rights Act 2015, the UK Equality Act 2010, or GDPR.

12.3. Good Faith Commitment: This limitation of liability reflects the reality that full accessibility conformance is a continuous effort affected by evolving standards, third-party dependencies, and technical complexity — not a lack of commitment. Ariana Nexus invests in accessibility because it is the right thing to do, and we invite users who encounter barriers to contact us so we can address them.

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13. Dispute Resolution

13.1. Governing Law: This Accessibility Statement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of laws principles.

13.2. Contact Before Legal Action: If you believe you have been discriminated against on the basis of disability in your access to the Website, we ask that you contact Ariana Nexus first at accessibility@ariananexus.com or (607) 697-5250 before pursuing any legal remedy. Ariana Nexus is committed to resolving accessibility concerns promptly and in good faith, and we believe that direct communication is the most effective and efficient means of addressing accessibility barriers.

13.3. Jurisdiction and Venue: To the extent any dispute related to this Statement is not resolved informally, such dispute shall be subject to the dispute resolution provisions set forth in our Terms of Use, Section 18, including the binding arbitration clause, class action waiver, and one-year time limitation on claims.

13.4. Regulatory Complaints: Nothing in this Statement prevents you from filing a complaint with the applicable regulatory authority, including:

United States: The U.S. Department of Justice, Civil Rights Division (ada.gov); the U.S. Access Board (access-board.gov); or the applicable state attorney general's office.
European Union: The relevant national enforcement body under the European Accessibility Act or the Web Accessibility Directive.
United Kingdom: The Equality and Human Rights Commission (equalityhumanrights.com).

Ariana Nexus cooperates with regulatory authorities in good faith and will respond promptly to any regulatory inquiry related to accessibility.

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14. Changes to This Statement

14.1. Ariana Nexus reserves the right to update this Accessibility Statement at any time, at its sole discretion, to reflect changes in our accessibility conformance status, remediation progress, applicable laws, or the standards we target. When we make changes, we will update the "Last Revised" date at the top of this Statement.

14.2. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Statement.

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15. Relationship to Other Policies

15.1. This Accessibility Statement should be read in conjunction with:

15.2. In the event of any conflict between this Statement and the Terms of Use, the Terms of Use shall control with respect to dispute resolution, limitation of liability, and governing law.

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16. Regulatory Reference Index

JurisdictionLaw / StandardPrimary SectionsUnited StatesADA Title III (42 U.S.C. § 12101 et seq.)Sections 2, 3.2United StatesADA Title II — DOJ Web Accessibility Rule (April 2024)Section 3.2United StatesSection 508 (29 U.S.C. § 794d)Sections 2, 3.2United StatesSection 504 (29 U.S.C. § 794)Section 3.2CaliforniaUnruh Civil Rights Act (Cal. Civ. Code § 51)Section 3.2European UnionEuropean Accessibility Act (Dir. 2019/882)Section 3.3European UnionWeb Accessibility Directive (Dir. 2016/2102)Section 3.3European UnionEN 301 549 v3.2.1Section 3.3United KingdomEquality Act 2010Section 3.4InternationalWCAG 2.2 Level AA (W3C)Sections 2, 4, 5InternationalUN CRPDSection 3.5

Ariana Nexus, LLC
1717 Pennsylvania Avenue NW, 10th Floor
Washington, D.C. 20006
ariananexus.com