Afghan Refugee Case Management and Integration Support for Agencies — Pashto, Dari and 22 More Afghan Languages
Ariana Nexus supports state refugee offices, counties, resettlement agencies and grant-funded programs serving Afghans already in the United States. We add Pashto- and Dari-speaking case managers to your program, review every open case against the 2025–2026 status and benefit changes, and deliver case files and reporting that stand up to monitoring.
- SNAP and Medicaid office — link we coordinate
- Clinic and refugee health — link we coordinate
- Mental-health care — link we coordinate
- Employer and workforce board — link we coordinate
- Accredited legal provider — link we coordinate
- School — strong link
- Mosque and community — strong link
- Housing — weak link
- English classes — weak link
- Relatives abroad — weak link
One Afghan family, many systems: how we coordinate the plan
Afghan families deal with benefits offices, clinics, schools, employers, landlords and lawyers at once. We run casework on four coordination principles, adapted from Sweden’s coordinated individual plan.
Consent first
One lead case manager
One shared plan
Follow-up on a date
Dates that change the map, 2025 to 2027
Most Afghans on today’s caseloads arrived after the Taliban takeover of August 2021 — evacuated from Kabul, relocated through Operation Allies Welcome and Enduring Welcome, or admitted as refugees and Special Immigrant Visa holders. Since 2025 they face a dense calendar of status and benefit changes, while the case-management network around them has contracted.
- Public Law 119-21 limits SNAP to citizens, green-card holders and a few other groups; USDA applies it at application and each household’s next recertificationRefugees, asylees and humanitarian parolees without green cards
- Temporary Protected Status for Afghanistan ends in July 2025, after a termination notice of 13 May 2025Former TPS holders (DHS cited about 11,700)
- Proclamation 10998 removes the Afghan Special Immigrant Visa and immediate-relative exceptions from the entry suspension in force for Afghan nationals since 9 June 2025Families waiting to reunite with relatives abroad, including Afghan SIV applicants
- A federal court vacates USCIS holds on pending cases from travel-ban countries, including Afghanistan, and its pause on asylum decisions; since 14 August 2026 USCIS may re-review approvals for nationals who entered on or after 20 January 2021, which covers most Afghan evacueesPending and recently approved green-card, asylum and citizenship cases
- Full federal Medicaid and CHIP limited to citizens, green-card holders (including Afghan SIV holders), Cuban and Haitian entrants and COFA migrantsRefugees, asylees and Afghan parolees without green cards move to emergency Medicaid, unless the state covers children and pregnant women
- Marketplace premium tax credits limited to green-card holders, Cuban and Haitian entrants and COFA migrantsParolees, asylees, refugees and former TPS holders without green cards
Who we support: agencies serving Afghan families in the United States
We work for the public bodies and programs that carry Afghan caseloads, alongside the Afghan diaspora organizations that already know these families.
State refugee coordinators
Counties and cities
Resettlement agencies
Public health
Workforce and schools
Housing and funders
The Afghans on your caseload
What our Afghan case management and integration support includes
Six services, delivered together or on their own, inside your program and under your policies.
Caseload triage for the 2025–2026 status and benefit changes
Afghan intake forms, case plans and client letters in 24 languages
Trauma-informed, gender-matched practice
ORR compliance, reporting and audit-ready case files
Integration outcomes data, dashboards and responsible AI
Why agencies choose Ariana Nexus for Afghan case management
Where no caseworker speaks the family’s language, Afghan casework runs through an interpreter. Ours runs in the family’s own language, led by people from Afghan communities who hold degrees from leading universities.
No U.S. credential covers case management delivered in Pashto or Dari. We assess every case manager in the variety they speak and the program rules they work under, and we train our own.
Casework in the family’s language
Scholars, not ad hoc bilingual help
Status-literate by design
Reviewed before first use
One accountable team
Measured, not described
How we deliver: from signed order to monthly reporting
- Week 0
1. Scope and data agreement
Caseload size, languages and dialects, system access and supervision lines, under a data-sharing agreement that meets 45 CFR 400.27 and, where health information is involved, a business associate agreement. - Weeks 1–2
2. Read every open file
Every open Afghan case is read and entered in a dated triage register: benefit renewals, status deadlines, missing documents and safety concerns. - Weeks 2–4
3. Plan with each family
Family self-sufficiency and employability plans, consents and releases, written with each family in their own language and dialect. - Ongoing
4. Deliver and monitor
Case management in the family’s language, monthly file sampling, dashboard updates and same-day escalation of safety concerns to your supervisor. - Quarterly and at close
5. Report and hand back
Outcome reports against your measures, closure letters in the family’s language, and every record left in your system.
Three ways agencies engage us
Embedded case managers
Managed Afghan caseload
Program advisory
How agencies buy

Security, privacy and compliance for Afghan client data
Client information about Afghan families is sensitive. Every engagement runs to these controls.
Your system, your data
Confidentiality by rule
Health information
Access control
People
AI safety
No channels through Afghanistan’s de facto authorities
Federal registration
The rules this work is built around
What we do not do
- We do not give immigration legal advice or represent anyone before USCIS or the immigration courts. Legal questions go to your DOJ-recognized organizations, accredited representatives and attorneys under a written referral protocol.
- We do not make eligibility decisions. Your agency decides; we prepare, explain and track.
- We do not share client information beyond your data-sharing agreement.
- We do not route anything through channels controlled by the de facto authorities in Afghanistan.
- We do not place volunteers or another agency’s staff in case-management roles.
The team behind our Afghan case management and integration work
Our work is led by people from Afghan communities who studied at leading universities and bring public health, psychology, law, data and systems expertise to every engagement. They are supported by our Cultural Compliance Bureau and a bench of Pashto, Dari and Afghan-language specialists.

Hassan Ukasha
Oversees the firm’s operations and every integration and case-management engagement: scope, quality, compliance and the relationship with your leadership.
- Engagement scopeApproves scope, staffing and data-sharing terms before work begins.
- Quality and complianceReviews file-quality scores and compliance findings every month.
- EscalationThe single point of escalation for your program leadership.

Zeba Haqbani

Wasil Peroz
M.Sc., Otto von Guericke University Magdeburg

Maryam Safi

Hussain Ahmad
Ph.D., The University of Chicago

Tamana Ghaznawi
M.P.H., Cornell University

Diana Ayubi
Psy.D., West Chester University
What makes this team different: the people who design your program are the people who supervise it, and they read your families’ documents in the original language.
Cultural Compliance Bureau
Language and case bench
Pashto, Dari and 22 more Afghan languages, plus 13 working languages
Case work, documents and outreach in all 24 Afghan languages, matched to dialect, region and gender. Records and reports also in English and 12 working languages for partners in the United States and abroad.
Iranian
- Pashto
- Dari
- Aimaq
- Balochi
- Ormuri
- Parachi
- Wakhi
- Shughni
- Sanglechi
- Ishkashimi
- Munji
- Yidgha
Turkic
- Uzbeki
- Turkmeni
- Kyrgyz
Indo-Aryan
- Pashayi
- Gawarbati
- Tirahi
Nuristani
- Nuristani (Ashkun group)
- Kati
- Prasun
- Waigali
- Tregami
Dravidian
- Brahui
We match the dialect the family speaks at home: the southern, eastern and northern varieties of Pashto, and Dari dialects including Kabuli, Herati and Hazaragi.
Service levels by language
Working languages for records and reports
Integration agencies outside the United States
The same program support is available by arrangement to integration authorities, municipalities and NGOs serving Afghan families in Canada, the United Kingdom, Germany and the rest of the European Union, under GDPR and UK GDPR terms in Europe and Canadian privacy law in Canada, with records and reports in our working languages.
- GermanFallmanagement und Integrationsbegleitung für afghanische Geflüchtete – Paschtu und Dari
- FrenchAccompagnement social et intégration des réfugiés afghans – pachto et dari
- SpanishGestión de casos e integración de refugiados afganos – pastún y dari
- ItalianPresa in carico e integrazione dei rifugiati afghani – pashto e dari
- PortugueseGestão de casos e integração de refugiados afegãos – pashto e dari
- TurkishAfgan mülteciler için vaka yönetimi ve uyum desteği – Peştuca ve Darice
- RussianСопровождение и интеграция афганских беженцев – пушту и дари
- Arabicإدارة الحالات ودعم الاندماج للاجئين الأفغان – البشتو والدرية
- Urduافغان پناہ گزینوں کے لیے کیس مینجمنٹ اور انضمام – پشتو اور دری
- Hindiअफ़ग़ान शरणार्थियों के लिए केस प्रबंधन और एकीकरण सहायता – पश्तो और दरी
- Hebrewניהול תיקים ושילוב פליטים אפגנים – פשטו ודרי
- Chinese阿富汗难民个案管理与融合支持 – 普什图语和达里语
Questions agencies ask about Afghan case management
What is Afghan refugee case management?
It is coordinated, one-to-one support that helps Afghan families reach stability and independence: intake and needs assessment, a written plan, referrals to benefits, health care, housing, work and school, follow-up and closure. For Afghans already in the United States in 2026, it also means tracking status and benefit deadlines.
Who is this service for?
State refugee coordinators, county and city human-services offices, resettlement agencies and their local offices, public health departments, workforce and school programs, and funders supporting Afghan families. We strengthen the agency’s program; we are not a resettlement agency.
Can your case managers work inside our case-management system and under our supervision?
Yes. Embedded case managers work in your system, under your supervision and policies, with named accounts you control. Every record stays in your system when the engagement ends.
Do you give immigration legal advice or help with asylum and green-card applications?
No. Case managers identify status deadlines and refer families to your DOJ-recognized organizations, accredited representatives or attorneys under a written referral protocol. We help families gather documents and keep appointments; we do not give legal advice or file applications.
How do the 2025–2026 SNAP and Medicaid changes affect Afghans on our caseload?
Under Public Law 119-21, the One Big Beautiful Bill Act (called the Working Families Tax Cut legislation in CMS guidance), refugees, asylees and humanitarian parolees without green cards lose SNAP under a provision in effect since 4 July 2025, applied at application and each household’s next recertification. Refugees, asylees and Afghan SIV holders with green cards stay eligible without the five-year wait. From 1 October 2026, full federal Medicaid and CHIP are limited to citizens, green-card holders, including Afghan SIV holders, and a few other groups; refugees, asylees and Afghan parolees keep emergency Medicaid, and states using the CHIPRA 214 option may keep covering lawfully residing children and pregnant women. Status as of 26 September 2026.
What happened to Temporary Protected Status for Afghans?
DHS terminated TPS for Afghanistan in a notice published on 13 May 2025, and it ended in July 2025. Former TPS holders need a status review by an attorney or accredited representative, and their benefits and work permits change with it.
Can you match case managers by gender, dialect and region?
Yes. We match the language and dialect the family speaks at home, the region they come from and the gender the family needs, including women case managers for Afghan women. Federal refugee-service rules require bilingual, bicultural women on service staff to the maximum extent feasible (45 CFR 400.156(f)).
Which Afghan languages do you support?
All 24: Pashto, Dari, Uzbeki, Turkmeni, Balochi, Pashayi, Nuristani, Aimaq, Kyrgyz, Brahui and 14 smaller languages, including the Pamir languages. We also match dialects, from the southern, eastern and northern varieties of Pashto to Dari dialects such as Kabuli, Herati and Hazaragi. Records and reports are also available in English and 12 working languages.
How do you protect client information?
Embedded staff work only in your system, with multi-factor authentication and named accounts. We follow 45 CFR 400.27 and your data-sharing agreement, sign business associate agreements where health information is involved, handle survivor information under a written confidentiality protocol that never discloses a VAWA, T or U filing, and remove access the day an assignment ends.
Do you use AI in case management?
Only with safeguards. AI-assisted translation drafts and note summaries run in environments you approve, a qualified person reviews every output, and no client data is used to train any model. Decisions about families are always made by people.
How do your case managers work with war trauma and moral trauma?
They follow SAMHSA’s six principles of a trauma-informed approach, plan for safety first, use gender-matched staff where the family needs it, and hand off to mental-health care with the family’s consent. Supervision and debriefing protect your staff from secondary trauma.
How quickly can you start?
We agree scope and a data-sharing agreement first. Our plan reviews every open case file within two weeks of a signed order and data-sharing agreement, with case managers mobilized by language and caseload.
How do agencies contract with Ariana Nexus?
Through purchase orders, task orders, contracts under ORR and state grants, and multi-year service contracts. Ariana Nexus is registered in SAM.gov (UEI M2UDMUDFXGL9, CAGE 1Z3A3) and based in Washington, D.C.
Is Ariana Nexus a resettlement agency?
No. Ariana Nexus is a consulting and professional services firm. We strengthen the programs of state offices, counties, resettlement agencies and other providers; we do not hold federal reception and placement agreements.
Do you support integration agencies outside the United States?
Yes, by arrangement, for authorities, municipalities and NGOs in Canada, the United Kingdom and the European Union, under GDPR and UK GDPR terms in Europe and Canadian privacy law in Canada, with reports in English, French, German, Spanish, Italian, Portuguese or Turkish.
Related services
Interpreters for Government Agencies and Public Services
Translation of Government Notices, Forms, Websites and Voter Guides
Afghan Cultural Competency Training for Police, Fire, EMS, 911, and Government Staff
Title VI Language Access Plan Consulting for State and Local Agencies
Medicaid Eligibility and Benefits Navigation Programs in Pashto and Dari
Policy Research and Analysis on Afghanistan and the Afghan Diaspora for Government, Think Tanks and Foundations
Cultural training for teachers and school staff
Newcomer Program Design and Afghan Family Engagement
Education Bridging Services for Afghan Women Students in Exile
Tell us about your Afghan caseload.
Share your caseload size, languages and funding source, or send the RFP or notice of funding opportunity. A partner replies within one business day.